FAQ

No, the rose does not need watering. The rose has gone through a stabilization process, which means its growth has completely stopped.

Since the rose has been stabilized and its growth has stopped, it will begin to absorb water again, and the growth process will restart. As a result, the rose will deteriorate very quickly.

In reality, the care is minimal — the main rule is not to do anything unnecessary. 🙂

1. Do not water or spray

• The rose must not be watered.

• Do not spray it with a spray bottle.

• Moisture can damage the petals — they may darken, deform, or even become moldy.

2. Protect from direct sunlight

• Do not place the rose on a windowsill in direct sunlight.

• It is better to keep it on a table, shelf, or cabinet away from direct sun.

• Sunlight can fade the color and make the petals drier.

3. Avoid high humidity

• It is not recommended to keep the rose in a bathroom, near a humidifier, above the stove, etc.

• The best place is a dry, well-ventilated room.

4. Temperature

• Room temperature is ideal: 15–25 °C.

• Do not place the rose near a radiator, fireplace, or an air conditioner that blows directly onto it.

5. Dusting

• If the rose is under the glass dome, dust usually settles on the dome rather than the rose.

• You can wipe the glass with a soft dry or slightly damp cloth.

• It’s better not to touch anything inside the dome to avoid damaging the petals.

If the dome is non-removable or firmly attached, it is better not to open it.

If the glass cover can be easily removed, you may open it, but:

• do not touch the petals with your hands,

• avoid breathing directly onto the rose,

• do not leave the rose without the dome for a long time, especially in a humid room.

If you follow the care instructions, a preserved rose usually lasts:

• from 5 to 7 years,

• and sometimes even longer, if it is kept away from sunlight, moisture, and is not touched by hands.

It is a real, living rose, cut at the moment when the bloom is perfectly open and then gently preserved using a special preservation method. During this process, the natural moisture inside the rose is replaced with a safe solution that helps the rose maintain its fresh appearance, softness, and vibrant color for a long time.

The rose does not wilt, the petals do not fall, and with proper care it keeps its beauty for several years, becoming a unique interior accent and a memorable gift.

1. Do not throw away the rose, the glass dome, or the packaging. Please take the following photos: Contact us as soon as possible and: We will evaluate the situation and do our best to offer a solution: Such cases are normally considered delivery-related damage.

• the entire composition,

• a close-up of the damage,

• and, if possible, a photo of the box from the outside.

First of all, please contact our store and let us know that something has happened to the rose. Based on your answers and the photos you send, we will be able to advise you on the best way to handle your specific situation.

There are different types of damage:

• some of them can be carefully fixed at home,

• while in other cases the repair should be done only by our specialist in the store.

Please:

• send us photos of the damage,

• briefly describe what happened,

• and, if possible, provide the order number.

This will help us evaluate the situation faster and offer you the best possible solution.

We use a transparent glass dome.

Glass beautifully refracts light, highlights the rose’s color, and makes the composition look more elegant.

The glass is durable enough for everyday use, but like any glass item,it does not tolerate drops or strong impacts — therefore, we recommend handling the composition with care.

Pasaulē ir arī citi rozes stikla kolbās ražotāji,

There are other producers of roses in glass domes in the world,

but in the Baltics we are the only company that is professionally specialized in roses in glass domes and offers this level of variety and quality.

It is a real, living rose, not an artificial flower.

The rose is cut at the moment when the bloom is perfectly open and is gently preserved using a special technology so that it can look fresh and alive for a long time.

The rose is kept under a glass dome and does not come into contact with hands, food, or dishes. As with any glass object, it is important to:

• not allow small children to play with it,

• avoid placing the composition on the edge of a table where it can be easily knocked down.

With careful use, the composition is safe for a home environment.

Yes, it is a ready-made gift that requires no additional wrapping:

• an elegant composition,

• beautiful packaging,

• a rose that lasts a long time and reminds the recipient of the special moment it was given.

It is often gifted for birthdays, anniversaries, weddings, the birth of a child, on March 8, on Valentine’s Day, and simply “just because.”